Skip to main content

Privacy Policy

Effective Date: April 14, 2026

Lokey Labs LLC (“Lokey Labs,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our websites, mobile applications, and services (collectively, the “Services”).

1. Information We Collect

Account Data

When you create an account, we collect your name, email address, and any other information you provide during registration.

Usage Data

We automatically collect information about how you interact with our Services, including study progress, quiz scores, session duration, and feature usage patterns.

Device Data

We collect information about the device you use to access our Services, including device type, operating system, unique device identifiers, and IP address.

Payment Data

Payment transactions are processed by third-party payment providers (such as Apple, Google, or Stripe). We do not directly store your payment card information. We may receive transaction confirmations and subscription status from these providers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services
  • Personalize your study experience and improve our adaptive learning algorithms
  • Communicate with you about your account, updates, and support requests
  • Analyze usage patterns to improve and develop new features
  • Comply with legal obligations and enforce our Terms of Service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers — We share data with third-party providers that help us operate our Services, including Firebase/Google Cloud (hosting and analytics), payment processors, and email service providers. These providers are contractually obligated to use your data only to provide services to us.
  • Legal Requirements — We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. After account deletion, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Request a portable copy of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@lokeytech.com.

7. Children's Privacy

Our Services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

8. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to: request disclosure of the categories and specific pieces of personal information we have collected about you; request deletion of your personal information; and opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at support@lokeytech.com.

10. International Users

Our Services are operated from the United States. If you access the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page and may notify you via email or through the Services. Your continued use of our Services following the posting of changes constitutes your acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy, please contact us at support@lokeytech.com.